Shipping & Handling Charge

Orders are shipped via Canada Post. Please note that we cannot deliver to PO Box address.  You may also choose UPS, FedEx or Purolator. Please indicate your preferred shipping method in the additional comments section of your online check-out page.  We will contact you with the estimated shipping fee for your confirmation.

Method of Payment

We accept PayPal and Visa, Master Card, American Express through PayPal.

Payment must be tendered with the order and orders will only be accepted on receipt of cleared funds.  Please note that the billing address must match your credit card’s billing address.

Terms & Conditions

Breakage or Discrepancies

All claims of broken or wrong items must be made within 3 days of receipt of the merchandise.  For breakage resulting from carrier transit, please keep all pieces including packing material and boxes that your items were sent in for future inspection by carrier.

Returns

If you are not completely satisfied with your purchase, you may return it for a refund.  Please call or email us within 7 days of receipt of the merchandise and obtain a return authorization number.  Returned good must be unused, in their original packaging and in the same condition as received by the buyer. If upon returns, items are found to be damaged, they will not be accepted or credited.  Please send all items for return by shipping with insurance and tracking, and please keep your receipt.  We cannot be held responsible for any items which are lost in the post.

You will be responsible for the return shipping fees as well as the actual fees paid out to ship the order to you.  We will refund your money within 7days of receipt of the goods.

Privacy Policy & Security

We do not give out any information provided to us by our customers to any third party. 

Our online shop is fully secure to ensure that you can shop with complete confidence.

Sales Tax & Customs Fee

We are required to charge a Harmonized Sales Tax (HST) of on most products.  There will be no tax charged by us for shipments outside Canada. You will be responsible for any and all custom fee and taxes incurred in shipping outside Canada.  For orders within Canada we charge 12% (BC), 13% (ON, NB & NL) ,15% (NS)  and 5% (AB, SK, MB, QC, PE, YT & NU). 

Basic Information